I have special needs, how can the New York State Public Service Commission help me?

 The New York State Public Service Laws and the Public Service Commission's Telephone Rules offer protection for residential gas, electric, and steam consumers, including special protections for gas, electric, steam and telephone consumers with special skills.

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The Handbook for Utility Customers with Disabilities
Highlights of the Home Energy Fair Act
URL: http://www.dps.ny.gov/disable.html