Where can patients direct questions or concerns about their treatment programs?

 Most issues can and should be resolved between the patient and the treatment agency. If that does not succeed, current or former patients may call the Client Advocacy Unit at the state Office of Alocholism and Substance Abuse Services (toll-free: 1-800-553-5790). Concerns range from patients rights to access to records to appropriate medications, etc.

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Client Advocacy Information
Who to call if you have questions or concerns about your treatment program.
URL: http://www.oasas.state.ny.us/pio/cau.htm
Contact: Client Advocacy Unit
Phone: 1-800-553-5790