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Question What are my rights as a health insurance consumer?

Answer As a consumer in New York State, you have the right to obtain basic information about your plan, to receive quality care and appeal denials of service and claims, and to have your claims paid in a timely manner.

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Your Rights as a Health Insurance Consumer

Comprehensive information about your rights as a health insurance consumer
URL: http://www.dfs.ny.gov/consumer/hrights.htm
Contact: Department of Financial Services Consumer Assistance Unit
E-mail:consumers@dfs.ny.gov
Phone: (800) 342-3736

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