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Question I am having a problem with Medicare. Is there someone I can call for help?

Answer Contact the Health Insurance Information, Counseling and Assistance Program (HIICAP) hot lines or local programs. Outside of New York City, call the MRC-HIICAP Hot Line at 1-800-333-4114 from 9 AM to 2 PM, Monday through Thursday. In New York City, call the MRC-HIICAP Hot Line at 212-869-3850. For in-person help, contact the HIICAP office in the county where you live

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Health Insurance - Where to get Help

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URL: http://www.aging.ny.gov/HealthBenefits/ResourcesIndex.cfm

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